Our company policies

RCS Temizlik Ltd. Şti. follows developments in the sector closely, aims to use technology and to improve continuously without compromising on quality. To achieve these goals, we will:

1. Raise the quality of our cleaning services and do our work on time and right the first time,
2. Build relationships with both customers and employees that put honesty first from the moment we meet,
3. Deliver cleaning services to our customers' requirements and keep customer satisfaction consistently high,
4. Increase staff training to raise efficiency and build a team of experts,
5. Keep information flowing between customers, employees and suppliers through effective, fast communication,
6. Make every employee aware, through teamwork, that they are responsible for their own safety and that of others,
7. Take measures to prevent incidents, accidents, injuries and ill health, share them with our employees and ensure active participation,
8. Minimise any environmental harm caused by our work, prevent pollution and build strong environmental awareness,
9. Comply with environmental and OHS legislation and with other national and international requirements of our sector,
10. Improve continuously by complying with our Quality, Environment and OHS Management System requirements

and will carry out our work with a commitment to continuous development and progress.

RCS Temizlik Ltd. Şti. and its affiliates are committed to fighting bribery and corruption and to complying with the law and with ethical and professional principles. We take a “Zero Tolerance” approach to bribery and corruption and commit to conducting our business fairly, honestly, lawfully and ethically.

1. Our suppliers, subcontractors, consultants, customers, employees and every potential business partner must not appear on any national or international Denied Persons list.
2. We do not work with companies about which negative information on bribery or corruption has been received. The relevant process manager is responsible for the necessary market research before work begins.
3. Employees may not enter into indirect private business relationships with customers for their own benefit that could lead them to request services, money or other consideration, and may not borrow money from or lend money to customers.
4. Direct offers, payments and benefits made to employees by customers as commercial bribery are crimes under the law. Employees are strictly forbidden from accepting personal payments or bribes, directly or indirectly.
5. No aid or donations may be accepted from any person or organisation that has a relationship with the company.
6. Employees may not accept gifts, privileges or giveaways from customers or from people and organisations we buy services from, and may not make any request that would place the company under obligation. Gifts within the bounds of custom or ceremony may be accepted.
7. Any gift RCS wishes to give to a third party must be given openly, in good faith and unconditionally. Gifts must not be offered or accepted where they could create, or be seen publicly as creating, a conflict of interest.
8. Hospitality, social events, accommodation and meals may be offered openly, in good faith and unconditionally to develop business relationships.

Our process owners have completed “ISO 37001:2016 Anti-Bribery Management” training.

As RCS Temizlik Ltd. Şti., we develop strategies to uphold the importance and value of our employees in all our railway activities and make continuous improvements in the following areas.

No child labour

Out of respect for children's right to health, development and education, we employ no one under 18 and comply with the rules on employing children and young workers.

No forced or compulsory labour

Employees work voluntarily; binding people to work by contract or in return for debt is forbidden at our company.

Occupational health and safety

Keeping all losses to a minimum is our first goal; we keep improving for a safer, healthier workplace in line with legislation and standards.

Freedom of association and collective bargaining

We respect our employees' right to be represented freely and democratically through their representatives.

No discrimination

There is no discrimination based on language, religion, race, gender, age, ethnicity, sexual orientation, social or economic status, disability, political opinion, illness or military service.

Regular employment

Social compliance requirements and company information are introduced at hiring; regular employment and social security are provided throughout the contract.

No harsh treatment

We respect our employees' dignity and keep the workplace peaceful; verbal, physical or psychological harassment and pressure are not tolerated.

Suggestions and complaints

Request and complaint forms are available in the workplace so that employees' suggestions and complaints can be collected and assessed.

Working hours

We follow the laws and regulations in force, overtime is voluntary, and schedules are prepared around weekly rest days.

Wages and payments

No one is paid below the minimum wage, overtime is compensated with time off or pay, wages are paid by the 5th of each month, and conditions are continuously improved to maintain living standards.

Supply chain management

We monitor and assess our suppliers' performance in line with our goals.

Bribery and corruption

Our main process owners have been trained to the ISO 37001 standard; giving, taking or offering bribes is never accepted under any circumstances.

We are committed to supporting all our employees as they need.